Contact us through any of the following:
After your purchase, a personal account will be created automatically at
digiseller.market.
You can contact us via the purchase chat in your account or by email at
support@softcomputers.org.
We also provide support via the online chat on our website and through messengers.
What’s required for technical support?
1. To identify your purchase, we need the email you used during payment or your invoice number.
You can find the invoice number in your
personal account.
2. In case of an activation error, it’s recommended to provide a screenshot or photo of the error message.
Alternatively, describe the issue exactly as shown in the error.
Support response time
Response times are based on GMT+3.
From 7:00 to 23:00 — response time ranges from 30 seconds to 2 hours, depending on operator workload.
From 23:00 to 7:00 — response time may be longer and take several hours.
If something doesn’t work — it’s not a problem
This technical support is available only for active customers.
If you encounter any specific difficulties, we can connect remotely via Anydesk or TeamViewer upon request.
Our specialist will connect to your computer and try to resolve the issue.
This type of support is provided only for activation or installation-related issues.
Don’t want to use messengers? Just fill out the form below — we’ll reply to your email as soon as possible.